Must Have

1. Centralized FAQ System: Provides instant answers, solving the core problem of repetitive queries and fragmented information.

2. 24/7 Availability: Essential for reducing staff workload and meeting student expectations for immediate responses.

   
   

Should Have

1. Analytics: Offers actionable insights to university staff, improving decision-making and process optimization.

2. Link to Source: Links answers to their sources for transparency.

   
   

Could Have

1. Self-Learning from Emails: Automates database updates, ensuring the system evolves with minimal manual intervention.

2. Multi-Platform Integration: Embeds OrgGPT within existing university systems (Slack, Teams) to enhance accessibility.

   
   

Won’t Have (for Initial Rollout)

1. Premium Add-ons: Advanced analytics and priority support will be developed after achieving user base stability.

2. Advertising Revenue Features: While promising, this is not critical for the product’s initial value delivery.